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We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
To register your interest in one of our courses and / or to register you as a new user of our course programme | IdentityContact | Performance of a contract with you |
To process and deliver our course to you, including:Manage payments, fees and chargesCollect and recover moneyowed to us | IdentityContactFinancialTransactionMarketing andCommunications | Performance of a contract with youNecessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you which will include:Notifying you about changes to our terms or privacy policyAsking you to leave a review or take a survey | IdentityContactProfileMarketing and Communications | Performance of a contract with youNecessary to comply with a legal obligationNecessary for our legitimate interests (to keep our records updated and to study how customers use our services) |
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | IdentityContactTechnical | Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the | IdentityContactProfileUsage | Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) |
advertising we serve to you | Marketing and CommunicationsTechnical | |
To use data analytics to improve our website, services, marketing, customer relationships and experiences | TechnicalUsage | Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform ourmarketing strategy) |
To make suggestions and recommendations to you about services that may be of interest to you | IdentityContactTechnicalUsageProfileMarketing and Communications | Necessary for our legitimate interests (to develop our products/services and grow our business) |